Olenka KJul 31th, 2014
A few weeks ago I purchased my very first car from Mississauga Hyundai, and I am extremely pleased with my decision.
We received wonderful customer service from your Hyundai Product Princess, Melissa Neault from the minute we walked through your doors. She was aware of our presence and was the first staff member to greet us.
Melissa did not hover, she gave us our space and ample time to look around. The pace of the sale was perfect, she took us on a test drive, gave us a couple of days to think about it and made herself available if we had any questions throughout the week.
Melissa was very engaged in the sale, and even though she was easy to talk with and approachable, Melissa still maintained a professional relationship.
I appreciated the check in phone call from Melissa a week after the purchase and thought that was a really nice touch. I would not hesitate to recommend Hyundai Mississauga and to recommend The Princess.
We visited other dealerships in the Erin Mills Auto Super Centre, and none of them compared to Hyundai Mississauga in the quality of customer service.
Melissa, you made purchasing my first car easy, thank you for a great experience and making a big milestone a positive one.
Please feel free to share my email with other staff members.